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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Brent Forbush

November 3, 2026

5 out of 5 rating by Brent Forbush
"They did a wonderful job giving my options and explaining differences. Followed up with me as needed and made sure I had everything I needed to make an informed decision. Sign up was over the phone and easy. Dont mind online only communications but also appreciate being able to talk to a live person"
We responded:
"Brent,

We're delighted to hear that you found our explanations and follow-ups helpful in making an informed decision. It's great to know that the sign-up process was smooth for you and that you appreciate both our online and live communication options. Thank you for sharing your experience with us!

- Christina"
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Debbie H

November 3, 2026

5 out of 5 rating by Debbie H
"Karli is FABULOUS !
She made my insurance shopping so pleasant, her kindness and professionalism is beyond 5 stars 🌟 I should of known bc my parent had State Farm for 60 years home and auto !
THANK YOU KARLI I not only was able to get great prices on auto ,I am able to have renters ins 🏡
Cant wait to stop in the office to meet the magic team team !
Best coverage in town 🏆"
We responded:
"Debbie,

What a delightful review! We're so pleased to hear that your experience with our team was pleasant and that you found the insurance shopping process enjoyable. It's wonderful to know that your family's long history with State Farm has continued with us. We look forward to welcoming you to the office soon and introducing you to the rest of our team. Thank you for your kind words!

- Christina"
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Amanda Aitchison

October 2, 2026

5 out of 5 rating by Amanda Aitchison
"We couldn’t be happier with our experience switching to State Farm! We had put off making the switch for so long because we assumed the process would be overwhelming and a huge headache. We worked with Karli and she completely changed that experience for us.
Not only are the savings significant, but Karli was absolutely incredible throughout the entire process. She was beyond helpful, incredibly informative, patient, and made sure we understood everything along the way. She took what we expected to be a stressful and time-consuming process and made it genuinely easy and enjoyable.
It’s rare to find someone who makes you feel so taken care of while also helping you save money. Karli went above and beyond, and we are so grateful for her help. If you’ve been putting off switching insurance because you think it will be a hassle, I can’t recommend Christina and her team enough!"
We responded:
"Amanda,

Thank you so much for sharing your wonderful experience with us! It's fantastic to hear that Karli made your transition to our office smooth and enjoyable. We're thrilled that you found the process easy and that Karli's assistance was so valuable. It's always our aim to ensure our customers feel well taken care of, especially when it comes to something as important as insurance. We're grateful for your kind words and recommendation.

- Christina"
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Beatriz Thompson

September 29, 2026

5 out of 5 rating by Beatriz Thompson
"Myra was super nice on the phone. I called for an auto quote and she was able to explain to me the do in coverages. She was very personable. Answered any questions I had. I will definitely recommend anyone looking for insurance to go to her. Excellent experience. Took the time to understand what I’m looking for."
We responded:
"Beatriz,

Thank you so much for sharing your wonderful experience! It's fantastic to hear that your call for an auto quote was met with such kindness and clarity. We’re thrilled that all your questions were answered and that you felt understood. Your recommendation means a lot to us, and we're delighted to have provided you with an excellent experience.

- Christina"
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Sam Johnson

September 15, 2026

5 out of 5 rating by Sam Johnson
"Excellent service with a very friendly staff. Had my insurance handled within minutes! Highly recommend this agent and office for your insurance needs."
We responded:
"Sam,

Thank you so much for your wonderful feedback! We're thrilled to hear that you had an excellent experience with our friendly team and that your insurance needs were handled promptly. Your recommendation means a lot to us, and we're here whenever you need assistance with your insurance needs.

- Christina"
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Denise Aiona

August 27, 2026

5 out of 5 rating by Denise Aiona
"Myra was very professional and accommodating to our needs. She was very professional and responded to my request for a quote very quickly. I will be calling them again for additional quotes."
We responded:
"Denise, Thank you so much for the kind words! Professional and responsive service that gets our customers the information they need quickly is exactly what our team is here for. We are so glad your experience was such a positive one and we look forward to hearing from you again soon! - Christina"
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J Figs89

August 18, 2026

5 out of 5 rating by J Figs89
"I have never ever had an issue with this location. Everyone is very kind and very helpful. I recommend it 100%!"
We responded:
"Thank you for the kind review! We’re glad our team has consistently been helpful and welcoming. We truly appreciate your recommendation! - Christina "
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Brodie Ubhoff

August 1, 2026

5 out of 5 rating by Brodie Ubhoff
"I was shopping for insurance quotes. Karli contacted me about getting a quote from State Farm. She is absolutely great to work with. She took her time and answered all on my questions. She explained everything throughly, she did not make me feel rushed in making my decisions. She made the transition to switch to State Farm from my current insurer extremely smooth and easy. Karli wrote a very similar policy to my previous insurer for Auto and Home and came up with an huge amount savings from previous insurer who I was with for 27 years. I would highly recommend giving Christina Kantrud’s State Farm Office a call and ask for Karli to get started on a great insurance shopping experience."
We responded:
"Thank you, Brodie! We're so glad Karli was able to make your switch a smooth one and take the time to answer your questions. We appreciate your recommendation and look forward to being here whenever you need us! - Christina"
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Emilio Parga

July 15, 2026

5 out of 5 rating by Emilio Parga
"Jenny was truly wonderful to work with. She was supportive from start to finish and made the entire experience enjoyable. She made me laugh, made me smile, and took the time to answer every question with patience and professionalism.

Jenny is incredibly helpful, knowledgeable, and to the point. She explained everything clearly, was extremely informative, friendly, and always made me feel like a valued customer.

I highly recommend Jenny to anyone looking for outstanding service. She is a tremendous asset to State Farm, and I wouldn't hesitate to recommend her to all of my friends and family."
We responded:
"Thank you so much for your thoughtful review, Emilio! I'm so glad to hear Jenny provided such outstanding service and made the process enjoyable. I'll be sure to share your kind words with her. We truly appreciate your recommendation! - Christina "
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Je suis Moi Sena

July 6, 2026

5 out of 5 rating by Je suis Moi Sena
"Jenny is really helpful, to the point, extremely informative, professional and friendly and very patient. I would recommend her with state farm to all my friends and family"
We responded:
"Thank you for your thoughtful review! We're so glad to hear that Jenny provided you with helpful, informative, and friendly service throughout the process. We appreciate your recommendation and your kind words about your experience with our office. Thank you for choosing us, and we're here whenever you need assistance! - Christina "
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Steve Brown

June 3, 2026

5 out of 5 rating by Steve Brown
"Excellent promot and professional service."
We responded:
"¡Gracias, Steve! Nos alegra saber que recibió un servicio profesional y oportuno. Agradecemos sus amables palabras y la oportunidad de ayudarle. ¡Gracias por elegirnos! - Christina "
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Janelle K

May 22, 2026

5 out of 5 rating by Janelle K
"They cut my insurance from progressive to Statefarm literally in half. I went from paying $480 to $200. I’m so happy with switching over, they saved me so much and I love it!!"
We responded:
"Thank you for sharing your experience, Janelle! We’re so glad our team was able to help you make the switch and find coverage that worked better for your budget. We truly appreciate your support and are happy to have you with us! - Christina"
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Alexis Nex

May 20, 2026

5 out of 5 rating by Alexis Nex
"I had such a wonderful experience working with Karli and was so surprised by how much we were able to save on our car and home insurance. I would definitely recommend anyone looking to change insurance to give them a call."
We responded:
"Thank you for the kind words, Alexis! We’re so happy to hear Karli was able to help you save on your auto and home insurance. We truly appreciate your recommendation and are glad you had such a great experience with our team! - Christina "
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Marlin Garcia

February 20, 2026

5 out of 5 rating by Marlin Garcia
"This was an absolute delight! They saved me money on my car insurance, the employees were super helpful. Mayra was super helpful!! Please! If you call, ask for her! Thank you all again!"
We responded:
"Marlin, thank you for taking a moment to share your positive experience with us. Your feedback is not only important to us but also very much appreciated. We’re excited to serve your future insurance needs! - Christina"
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Amanda Thomas

January 2, 2026

5 out of 5 rating by Amanda Thomas
"Mayra was absolutely wonderful to work with! She called to give us some annual updates and while on the call I worked to get our policy updated on multiple fronts. She was kind, helpful and forward thinking! She made a process that felt daunting seem easy and manageable. Her patience was also sincerely appreciated to explain certain details and answer my questions. She followed up when needed and helped everything get all dialed in. Your team is very lucky to have her! Mayra your kind caring nature, detailed oriented and professionalism shines through in all that you do! Your team is lucky to have you!"
We responded:
"Amanda, our wish is that we always provide you with an excellent customer service experience. We could not be happier to see such kind feedback! Thank you very much. - Christina "
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Chelsea Elsberry

December 18, 2025

5 out of 5 rating by Chelsea Elsberry
"My husband and I are really happy with this office.
We work directly with Stephanie Glass and she has been great! She is responsive and sensitive to our specific needs. We have coverage on a lot of different items from RVs, motorcycles and snowmobiles to homeowners and life insurance.
Also, fair warning if you visit this office in person ... they always have delicious warm cookies at the front counter! It may be impossible to stop at just one.
Thank you State Farm :)"
We responded:
"Thank you, so much Chelsea for taking the time to leave a 5-star review! We appreciate your kind words and your trust in our office. It means the world to our entire team and we are grateful to be able to serve you!
"
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Toby Erickson

November 20, 2025

5 out of 5 rating by Toby Erickson
"I can honestly say I have the BEST agent with the BEST team available in the state of Nevada. They have seen me through EVERY auto, home owners, and life insurance scenario I have been presented with in my adult life including the purchase of my first home, the death of my father and the expansion of my family with each of my kids' births. They have been informative, patient, compassionate and understaing in every situation and never left me high & dry when I needed them. Thank you, Christina!!!"
We responded:
"Toby, this made my day! Thank you for sharing. I am always here to help and offer any assistance you may need. We appreciate you and your business more than you know! - Christina "
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Sam Francis

October 6, 2025

5 out of 5 rating by Sam Francis
"Great service! Very friendly and professional team was really on the ball to make sure I was taken care of."
We responded:
"Sam, we appreciate you! Thank you for the five stars! - Christina "
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Scott Elliott

September 11, 2025

5 out of 5 rating by Scott Elliott
"Super great people, very friendly and responsive to our specific insurance needs. Highly recommend!"
We responded:
"Scott, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Christina "
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Jai Prakash

May 20, 2025

5 out of 5 rating by Jai Prakash
"I had a fantastic and very friendly experience with an agent named Mayra Padilla in Reno, NV office. She was very professional, kind, sweet, with great personality. Not to mention very articulate and convinced me to buy State Farm Insurance. I did buy the insurance because of her describing the policy in detail and also in the best interest of the client (me) and the State Farm. Unfortunately, I had to cancel the insurance due to ongoing very personal reasons. Frankly, State Farm is very fortunate to have her as an employee. For any need of future insurance, I would contact State Farm only because of my great experience with Mayra Padilla."
We responded:
"Jai, our wish is that we always provide you with an excellent customer service experience. We could not be happier to see such kind feedback! Thank you. - Christina"
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Lindsey Moreno

April 17, 2025

5 out of 5 rating by Lindsey Moreno
"Mayra has been my main point of contact for a few years now and I’m always so grateful for her help. She’s always very efficient when it comes to my policy/ies and has a great memory for personal details about my life as well. So thankful for her."
We responded:
"Thank you for giving my team and I the opportunity to assist you in your time of need, Lindsey. We look forward to providing you with an exceptional customer service experience in the future as well. - Christina"
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Eric Phelps

April 15, 2025

5 out of 5 rating by Eric Phelps
"Been with this agency for over 15 years. They never disappoint. Stephanie Glass is outstanding and very knowledgeable. She is so helpful and will go a over and beyond. I would recommend to all of my friends and family."
We responded:
"Eric, I appreciate you allowing us to serve your insurance needs for over 15 years! Our customers give us the greatest pleasure knowing we have fulfilled their experiences positively! Thank you so much for your continued support. We appreciate you and your business! - Christina "
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Johnnie Gonzales

April 15, 2025

5 out of 5 rating by Johnnie Gonzales
"Was a really pleasant experience my agent was very thorough with the information and details of my policy i would highly recommend the the staff at Christina Kantrud State Farm and my agent ms Stephanie glass thank you for your service."
We responded:
"Johnnie, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you and your recommendation. Thank you so much for sharing your positive experience with us! - Christina "
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James

March 28, 2025

5 out of 5 rating by James
"karli was amazing. Helped me with all of my insurance needs. I would refer her to anyone."
We responded:
"James, thank you for your great review! We're so glad Karli could assist you with all your insurance needs. We appreciate your recommendation and are always here to help! - Christina "
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Angel padilla

March 22, 2025

4 out of 5 rating by Angel padilla
"Very friendly, awesome people to talk to. I never felt like their was no question I couldn't ask."
We responded:
"Thank you for taking the time to share your thoughts with us, Angel! We truly appreciate it. - Christina"