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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mindy McQueen

Mindy McQueen

October 3, 2024

5  out of  5
rating by Mindy McQueen
"Holly was very helpful and knowledgeable regarding my drive safe policy.."
We responded:
"Thank you for your feedback, Mindy! We’re glad to hear that Holly provided excellent service. - Christina"
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Abbey Engesetter

September 9, 2024

5  out of  5
rating by Abbey Engesetter
"I went with State Farm when we bought our house in 2022. I needed Home Insurance and wanted to bundle my auto insurance as well. State Farm came back with a great quote and made the process so easy! I usually interact with Holly at this office and let me tell you, if I could give her 10 stars, they are all hers. She is personal, helpful, kind, patient, and understanding and looks out for your best interest. I highly recommend Christina Kantrud and her team. I switched from Geico and will never go back!"
We responded:
"Abbey, your continued loyalty has been unmatched! My team and I could not be more thrilled to assist you in your time of need! We appreciate you and your business! Thank you for sharing. - Christina"
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Mitchell Icard

August 28, 2024

5  out of  5
rating by Mitchell Icard
"Carolyn showed up at the reception when we were feeling extremely stressed . She helped me file a claim, I was stressed after getting in an accident. She’s so nice and had so much empathy. It was so refreshing and calming to have someone to guide us through. Thank you for hiring her, she’s the best and patient too."
We responded:
"Mitchell, we appreciate you and your kind feedback! Your experience with our team is exactly what we strive for. - Christina "
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Abrar Khan

August 21, 2024

5  out of  5
rating by Abrar Khan
"I had been switching between insurance companies for several years until I stumbled on this place. They provide some of the lowest rates in this area. And the agents are quite friendly."
We responded:
"Abrar, thank you for the opportunity to serve your insurance needs! We're grateful for your business. - Christina"
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Eileen Jackson

June 28, 2024

5  out of  5
rating by Eileen Jackson
"Very professional and very helpful! I need to add that Jordan is excellent!"
We responded:
"Eileen, our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this! - Christina"
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Steven Vonderfecht

May 14, 2024

5  out of  5
rating by Steven Vonderfecht
"I had questions about payment on a policy no longer in effect and payment on new policy. Jordan quickly found the information and explained the payment process and scheduling of payments. All payments were accounted for and updated policy payment information was sent via email within an hour."
We responded:
"Steven, the kind feedback you have provided is music to our ears! Thank you for your continued business. We will work hard for your business each day. - Christina"
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Amy Brown

April 6, 2024

5  out of  5
rating by Amy Brown
"CAROLYN IS A LIFE SAVER!!! Insurance companies are fleeing Nevada and I have been trying to get home insurance since OCTOBER 2023!!! THANK YOU CAROLYN and State Farm!!"
We responded:
"Amy, I’m grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! We appreciate your business! - Christina"
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Ron Marshall

March 14, 2024

5  out of  5
rating by Ron Marshall
"Jordan was awesome with superior customer service!!!"
We responded:
"Thanks, Ron! We appreciate your feedback of Jordan. It was our pleasure working with you. -Christina"
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Pamela Brown

March 4, 2024

5  out of  5
rating by Pamela Brown
"Wonderful experience! They even fild the claim for my windshield for me"
We responded:
"Pamela, thank you for your kind words. We greatly appreciate your feedback and look forward to assisting you again in the future. - Christina "
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AshDarling

March 1, 2024

5  out of  5
rating by AshDarling
"Working with Brittany was an absolute pleasure! Very knowledgeable and professional. I'm looking forward to working with her more in the future."
We responded:
"Hello, thank you for sharing your experience with my team and I! We appreciate the kind review, and will always be here for you in your time of need. - Christina "
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Lori Myers

February 26, 2024

5  out of  5
rating by Lori Myers
"GREAT TEAM! Mayra is awesome to work with!"
We responded:
"Lori, Mayra is the best, thanks for leaving her such a great review! -Christina"
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David Olsen

February 23, 2024

5  out of  5
rating by David Olsen
"I had a payment issue on my autopay this month and spoke with Jordan to resolve the issue. He was very helpful and gave me information on other payment options and back up accounts. Overall, it was a very good experience."
We responded:
"David, my team and I will always strive to leave you with a wonderful customer service experience! We’re here if you need any guidance or have questions. -Christina"
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C B

February 23, 2024

5  out of  5
rating by C B
"We were in a hurry to get information to help us make a decision on whether or not to make an offer on a house. Shout out to Jordan, Carolyn, and Stephanie for providing that information so quickly. Thank you!"
We responded:
"Your experience with our team is exactly what we strive for! Thanks for the kind review! -Christina"
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Michael Pagone

February 15, 2024

5  out of  5
rating by Michael Pagone
"10/10 customer for Jordan! Extremely patient and friendly and answered all of my questions and more!"
We responded:
"Michael, a 10/10 insurance experience is what we strive for! Thank you so much for taking the time to leave this very kind review. Please call or stop in anytime. - Christina "
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Joe Williams

February 14, 2024

5  out of  5
rating by Joe Williams
"Great service from everybody there and the best auto insurance Price"
We responded:
"Joe, I’m happy to hear we could provide you with a positive insurance experience. Thank you for trusting my team and I! - Christina "
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Big J

February 7, 2024

5  out of  5
rating by Big J
"I had an issue with DMV saying I haven’t been paying insurance on a new car I recently bought. DMV was threatening BIG fines for it. I called Caroline and she solved the problem instantly. She contacted DMV and corrected the issue and called me back once DMV notified her that everything was resolved. Totally saved me some sleepless nights. I’ve been a customer for 20 years and I appreciate all that they have done for me"
We responded:
"John, I'm so glad your time spent with us has led you to share such great feedback! Thank you for giving us the opportunity to serve you and provide you with top notch service! - Christina"
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Jay Espinoza

December 11, 2023

5  out of  5
rating by Jay Espinoza
"Want to give a warm thank you to State Farm for having me as their client for almost a decade now. Never experienced any issues and I always get the best rates/service with them. However, I have to bring special attention to Carolyn Cambra as she is a distinguished State Farm representative. Carolyn is steadfast in her line of work as she is always one step of ahead on any request or question I might have, delivering accurate and prompt information. Whenever I have to update my policies with my home or automobiles, I can count on Carolyn to guide me with all options and explanations on my existing premiums. Finally, Carolyn is a natural at what she does and there is no question she will be at the corporate level real soon. Thank you ma'am for your service!"
We responded:
"Thank you so much for the review, Jay! We appreciate you as a State Farm customer and we're looking forward to many more years. Carolyn is an asset to our team and we appreciate your kind words about her. -Christina"
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K

December 6, 2023

3  out of  5
rating by K
"State farm could only insure 2 out of my 4 vehicles....but they have the homeowners policy I need. Overall not great but I'm stuck with it."
We responded:
"Hello, the enjoyment we have in assisting those in need is indescribable. Thank you for giving us the opportunity each day to serve you. - Christina"
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Shene Sanders

November 18, 2023

5  out of  5
rating by Shene Sanders
"Carolyn was a pleasure to work with today she was knowledgeable, helpful, precise and showed great patience during our conversation. She answered my questions with confidence and compassion. It was a very pleasant experience and I feel reassured that I have chosen and will remain a client with State Farm . You definitely have a gem on your team. I look forward to speaking with her soon on a few follow up policy concerns. I am positive I will receive the same upbeat and genuine customer service experience that I had today. Thank you Carolyn keep up the good work, you are an exceptional State Farm representative."
We responded:
"Shene, we will always look forward to assisting you in your time of need. The importance of keeping our customers satisfied with their insurance needs will be a priority at our State Farm Agency for a lifetime. - Christina"
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Eleni Boyd

October 10, 2023

5  out of  5
rating by Eleni Boyd
"They are definitely on top of it and take great care of their clients."
We responded:
"Eleni, thank you for providing us with great feedback and a great rating! We appreciate your support! - Christina "
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Justin Sipe

October 5, 2023

5  out of  5
rating by Justin Sipe
"Always been good to us and rates have been affordable! Highly recommend"
We responded:
"Justin, thank you for recommending our State Farm Agency to assist the needs of others! We couldn't be more excited to assist you and your future insurance needs. - Christina"
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Sharon Carr

September 29, 2023

5  out of  5
rating by Sharon Carr
"My husband brought State Farm Insurance with him when we married over 37 years. State Farm has all of our insurance business and we are happy to keep it that way. Christina is very attentive to us and our changing insurance needs. Carolyn was so friendly and upbeat when we spoke today. She is a truly an asset to Christina’s office!"
We responded:
"Sharon, the relationships my team and I build with our customers will last a lifetime as we will supply endless support to those in need of insurance assistance. - Christina"
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Donna

September 29, 2023

5  out of  5
rating by Donna
"Just moved from out of state and have had such a pleasant experience being welcomed from WA state! All the ladies (and especially Moira and Stephanie) at this office have been very warm and knowledgeable and have helped me get set up in this new place. Thanks for making everything so easy!"
We responded:
"Donna, thank you for taking the time to share such positive feedback with us! The time spent with my team and I will always be appreciated. - Christina"
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Natalia Gonzales

September 27, 2023

5  out of  5
rating by Natalia Gonzales
"The staff at Christina's Kantrud's Office is outstanding! They are always checking in with us to make sure we are getting the best service and prices while making sure we are keeping the best coverage. The communication is outstanding from texts, phone calls, or emails I always feel like they value their customers. I highly recommend them to anyone and I'm glad I took my family members advice to get a quote from them. Thank you!"
We responded:
"Natalia, the recommendation of our business brings my team and I endless joy. Thank you for sharing that the work we put into bringing top notch service has left a positive mark! - Christina"
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Christopher Luu

September 6, 2023

5  out of  5
rating by Christopher Luu
"Mayra was very helpful, quick, and efficient. She was friendly and made the whole process simple. Outstanding service!"
We responded:
"Christopher, giving clarity to our customers is very important to my team and I. I know my that my team and I will always work hard for your business. - Christina"